Five Star Customer Service was started in May. All assoicates at Pawnee Valley Campus will be taking the classes.
The classes topics are Heart and Mind Needs, Five Star Customer Service, Diversity and inclusion, Consistnecy and reliablity, Five star service recovery, commitment to service.
The hospital plans to make sure that customer service is ongoing. In these trying times, it is ever important to provide the best customer services to our patients.
Pawnee Valley Campus is always trying to maintain the best quality healthcare in the state.
The Customer Service team consists of Julie Bugner-Smith, Megan Donecker, Nishka McKenzie, Angela Meitner and Leslie Presley,